The function that involves setting goals and deciding steps to achieve them?

The function that involves setting goals and deciding steps to achieve them?

• A. Planning
• B. Controlling
• C. Information Roles
• D. Quality of Work Life

Answer: (A)

Planning is the process of setting goals and deciding in advance what steps or actions are needed to reach them. It provides direction, defines objectives, and outlines the sequence of activities, resources, and timelines required to achieve those goals. This forward-looking, preparatory work is exactly what’s described by “setting goals and deciding steps to achieve them,” making planning the best fit. Other functions focus on different activities: controlling is about monitoring performance and making adjustments to stay on track; information roles involve handling and sharing information as part of a manager’s duties; and Quality of Work Life centers on improving employees’ well-being and job satisfaction. Planning serves as the blueprint that guides all later actions, including how you’ll measure progress and respond to changes.

Planning is the process of setting goals and deciding in advance what steps or actions are needed to reach them. It provides direction, defines objectives, and outlines the sequence of activities, resources, and timelines required to achieve those goals. This forward-looking, preparatory work is exactly what’s described by “setting goals and deciding steps to achieve them,” making planning the best fit.

Other functions focus on different activities: controlling is about monitoring performance and making adjustments to stay on track; information roles involve handling and sharing information as part of a manager’s duties; and Quality of Work Life centers on improving employees’ well-being and job satisfaction. Planning serves as the blueprint that guides all later actions, including how you’ll measure progress and respond to changes.